Business details
StoryStar is operated by Roar Positivity Inc.
Business contact address: 1606 Headway Cir, Ofc 9242, Austin, TX 78754, United States
How to get useful help
For faster order support, write from the email address associated with your StoryStar account and tell us what happened, what you expected, and which part of the book or checkout flow needs attention. You may include the book title or order date, but never send payment card numbers, passwords, authentication codes, API keys, or other secrets.
If a screenshot is helpful, check that it does not reveal private information about a child or another customer. A responsible adult should submit any request involving a child's photo, name, book, or personal information.
What we can help with
Email is our authoritative support channel for book creation and edits, digital or printed orders, accounts, subscriptions, privacy requests, press inquiries, and partnerships. We typically reply within one to two business days and do not currently offer real-time phone support.